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FAQ

Frequently Asked Questions

How will I get my order?

We deliver all over Nigeria using tried and trusted courier services.

Where are you located?

ÜberChic Ville operates from Lagos, Nigeria.

What are your delivery charges?

Delivery Rates in Nigeria

ZONE LOCATION SHIPPING COST DELIVERY TIMES
Zone 1 Lagos Metro: Ikeja, Island, Lekki ₦750 1-2 working days
Zone 2 Lagos Outskirts: Ogba, Festac, Ajah ₦1200 1-2 working days
Zone 3 Lagos Suburbs:Ikotun, Egbeda, Amuwo Odofin ₦1400 1-2  working days
Zone 4 Regional Towns: Epe, Ikorodu ₦1600 1-2 working days
Zone 5 Non Northern States ₦2200 3-5 working days
Zone 6 Northern States ₦2500 3-5 working days

How can I pay for my order?

You can either pay online with your card, pay into our Bank account or pay cash on delivery.

Cash on delivery orders are for Lagos customers only.

What happens if I don't receive my order after paying for it?

This has never happened before but if it does simply send us an email and we would track your order for you.

Worst case scenario we would send out a fresh order or give you a full refund.

The item I want is currently sold out

Due to the limited nature of some of our pieces, we might not be able to restock them. But kindly check back as we always strive to ensure we keep favourite products in stock.

I have a problem with my order or I have more questions

Please send us an email to sales@uberchicville.com.ng  and we would resolve any issues or answer your questions with regards to your order.

Do you offer wholesale?

Yes we can offer wholesale pricing to interested persons. Kindly send us an email to info@uberchicville.com.ng  with ”Wholesale’‘ as the title and we will get back to you on this.

Do you work with Bloggers/Promoters?

Yes, we do. Kindly view the ”Blogger Partnership” link for more details on how to apply.

Do you have Gift Cards or Certificates?

Yes, we offer Gift cards/certificates. We understand sometimes, getting a gift can be tricky, so we are here to make it easier. Kindly go to the link ”Gift Cards” to see the available packages. Multiple Gift cards can be purchased to suit your needs.